Utility Billing

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Utility billing is done quarterly. Bills are mailed out within the first week of January, April, July and October. If you have not received your bill by the middle of the month, please contact City Hall for your account balance and to verify that your mailing address is correct. If you feel your Utility bill is higher than normal, check your home for leaks. For information on how leaks can affect your utility bill, click here.

Utility E-Billing

You have the option to receive your utility bill by email. This helps save paper and also gets your bill to you up to a week sooner than bills sent out by regular mail. Click on the document below for the e-billing application form and for more information about the e-billing process. Completed applications can be dropped off at City Hall or emailed to the City. 

E-Billing Application

Paying Utility Bills Online

You may wish to pay your utility bill through online banking. Search for 'Meadow Lake' under payees, and you should find Meadow Lake (City) - Utilities. You will be asked for the account number that you are paying. With the new utility billing format, you now have a 13 digit account number. Please use the middle 7 digit number to set up your account (this will be the same account number you had before the new billing system). If your financial institution requires you to enter a 9 digit account number, please add LEADING zeros. Adding zeros at the end could result in a valid utility account for another customer. For example, if you account number was 005-1234567-000, you would enter this as 001234567. NOTE: We only have online banking services set up with the three local financial institutions: CIBC, Credit Union, and RBC. If you bank at another institution, you will need to make alternative arrangements.