ROADS & ALLEYS - FAQ

Q: When will the City plow my road?

1. Snow removal on roads is divided into priority routes within our Snow Removal Policy. There are different levels of service for the three stages of Snow Removal which are Plowing, Clearing and Hauling. See the information listed above for the maps and priority routes related to Snow Removal.

Q: Do I have to move my vehicle off the road during snow removal? How will I know when it needs to be moved?

1. You need to remove vehicles from the street during Snow Removal. Narrow Roads that are signed (at the main entrance of the road) give 24 hours notice to remove the vehicle or it may be towed. On 8th Street West between 3rd Street West and Centre Street, you will need to remove your vehicle once a Snow Route Parking Ban is declared and as long as it is in effect. We recommend signing up for VoyentAlert as declared bans, notice of signing of a street, etc. are all posted through that system. It is a service provided free of charge.

Q: What happens if I have a driveway ridge that makes it hazardous to get in and out of my property?

1. The City tries to ensure snow ridges remain in the curb lane, not on sidewalks. If the snow ridge is left at your driveway, blocking intersection sight-lines or making driving hazardous, you can report the location using our online Service Request form or by calling 306-236-3622 during business hours.

Q: Will my back alley be cleared? Why doesn't the city clear ALL back alleys?

1. With the exception of certain designated alleys (see Appendix B map from the Snow Removal policy in the above page) which are generally lanes and alleys behind apartment / condominium complexes that do not have street access, and alleys/lanes that need to be cleared at the city’s own facilities, back-alley Plowing is generally not performed at any time during the winter months.

Alleys may be Plowed where conditions are deemed warranted at the direction of the Public Works Manager, but there is no guarantee for this work. Alleys are generally Plowed after Snow Removal on roads, or at the same time as the neighbouring roads are being Plowed at the direction of public works. Snow Removal requests for Back Alleys/Lanes must be requested using the standard Service Request system through City Hall, with the requestor providing justification of where and why the Snow Removal action is needed. The Public Works Manager will deem whether the work is warranted or possible.

Q: Why doesn’t the City remove ridges in front of driveways or clear back alleys?

1. We perform snow removal on residential roads, but not driveways. We also only plow certain alleys as indicated in our Snow Removal Policy. The cost to tax payers for increasing our levels of service to remove driveway ridges and plow all back alleys is prohibitive.